1. PacoRaco's Avatar
    My company used a scheduling program called TrackSmart. They offer an app that shows your schedule and also allows you to clock in and out. Originally it worked great. After just a few days of having my account set up, it stopped updating my schedules. I figured that if I logged back in it would work but then it said there wasn't an account linked to my email at all. I tried logging in through chrome and same thing. It created a whole new account for me and thinks I'm starting something for a new business. Now here's the real zinger. If I get on the computer and log in it works fine. No problem at all. Any ideas?
    11-21-2016 11:46 PM
  2. ManiacJoe's Avatar
    Check the account settings between the computer and the app.
    This sounds like there is a specific server your account needs to talk to for your company's account.
    11-22-2016 04:40 AM
  3. PacoRaco's Avatar
    I had the same thought, unfortunately I wouldn't know because my app is completely unresponsive. It won't load anything and the buttons won't work in it. It worked perfectly before and I have uninstalled it and reinstalled and cleared cache but it didn't help
    11-22-2016 11:10 AM

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