1. AC Question's Avatar
    Since this morning there has been a mysterious floating widget/icon on my phone (3rd gen Moto G running Android 6). The icon is a yellow pouch with two smartphones in it and "WIN" in red letters across the front. I can move the icon around, but it snaps to the edges (including over top of other app icons and sometimes floats above apps, i.e. it isn't always on the homescreen). It cannot be removed the way ordinary icons can, by dragging to the "(x)" at the top of the screen. I haven't clicked on it, for obvious reasons. It doesn't appear in my list of apps. I haven't downloaded anything recently and have only been using my usual social media apps. Is anyone else seeing the same thing? How do I get rid of it?

    I can't post a link to the image because the forum says it's spam.
    12-01-2016 02:34 PM
  2. Tim1954's Avatar
    Avoid it like the plague! Try cleaning the browser cache, to start with...
    Laura Knotek likes this.
    12-01-2016 09:53 PM
  3. TheArchAndroid's Avatar
    OP here. Oddly, it went away on its own last night. But now it's back. Cleared the cache just now, doesn't appear to have done anything.

    Here's a screencap
    "WIN" floating icon; malware?-screenshot_20161201-112522.png
    12-02-2016 01:39 PM
  4. TheArchAndroid's Avatar
    Any other ideas? This icon appears every morning around 11am and disappears sometime in the evening.
    12-04-2016 02:44 PM
  5. bongodrumm's Avatar
    My wife is having the same issue on her Samsung Galaxy S7. What apps do you have installed? Try find a common app, and we may have caught the suspect. It can't be a network thing as we are in New Zealand, nor a phone thing, obviously as you have a different phone.

    Do you use TouchPal keyboard?
    Have you installed Rolling Sky? Or a body weight app? Just looking at her most recent installs. Otherwise could be from a site visited.

    I have just installed 360 security on her phone and run the antivirus/malware part and it did come up with one of the TouchPal themes as adware. Will see of that fixes it or not
    12-05-2016 04:41 PM
  6. apesofhove's Avatar
    Pretty sure it is TouchPal. Seems to appear late morning. The first time I accidentally opened it but once open you can dismiss it. A couple of days ago I left it on screen and tried uninstalling just TouchPal and it disappeared. I've put TouchPal back on and it is back The next test would be to leave TouchPal uninstalled for a few days but not convenient for me at the moment.
    Oddly it isn't appearing on my wife's Xperia 3c with the same TouchPal installed. I'm on a Galaxy S7
    12-07-2016 06:05 AM
  7. Monim Al's Avatar
    It's is a scam designed by cyber criminals in order to scare innocent users. It can be installed secretly, and without asking for user’s permission, if you click on it.
    12-07-2016 12:07 PM
  8. apesofhove's Avatar
    36 hours after removing TouchPal no sign of the floating icon so goodbye TouchPal. They have pulled stunts like this so often that I've finally given up despite the fact that i loved the prediction and general keyboard handling. I've installed Google keyboard instead which actually is much easier to see for my poor old eyes 😊
    belodion likes this.
    12-10-2016 02:52 AM
  9. parrothead2535's Avatar
    It's definitely that crap *** TouchPal.
    Uninstalled last night and no more popup.
    I liked the keyboard but they kept adding too much unwanted crap.
    12-14-2016 10:46 AM
  10. Vaperkitten Reed's Avatar
    This works!!!! "From the Touchpal App icon click the sandwich" panel -> settings -> Look & Feel -> Lucky Locker -> tick off "Lucky Locker" then you can still use your touchpal and not deal with the stupid stuff. May have to repeat it every so often not sure.
    09-02-2017 02:32 PM
  11. anon(238680)'s Avatar
    Solution posted, thread closed.
    09-02-2017 02:40 PM

Similar Threads

  1. Replies: 1
    Last Post: 12-01-2016, 01:53 PM
  2. Need a translator for Android Icon language.
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 12-01-2016, 02:04 AM
  3. Remove recurring malware by flashing rom without a computer?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-30-2016, 10:36 PM
  4. What is the floating squre item om my android phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-30-2016, 02:06 PM
  5. Replies: 1
    Last Post: 11-30-2016, 07:51 AM