1. Lucy Davies's Avatar
    My dad was browsing the internet on his Sony Xperia E4G & he clicked on a link which would take him to a safe site & had a message pop up saying that his phone was affected with 4 viruses & if he doesn't download an app to sort it the virus will affect his SIM card & SD card. The only option he had was clicking on ok or exit the website. Was that message a virus or something?
    01-20-2017 10:27 AM
  2. Golfdriver97's Avatar
    It was most likely a browser hijack. If you go into settings>apps, scroll to the browser he is using, and click clear data, that should return everything to normal.
    kct1975 likes this.
    01-20-2017 11:00 AM
  3. Lucy Davies's Avatar
    Thanks will give this a go.
    01-20-2017 08:51 PM

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