05-28-2019 02:10 PM
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  1. B. Diddy's Avatar
    Since no one responded to my previous post, I'm assuming that this isn't related to the issue with the latest Google app update, like with Samsung phones. But can someone in this thread confirm that? In other words, uninstall the updates to the Google app (thus reverting it to the factory-installed version), and see if the problem goes away.
    01-29-2017 06:48 PM
  2. JMXHD Business's Avatar
    This error disables your touchpad. You cannot do anything with the phone, Screen goes black and touch freezes. I have already posted the solution above.

    This sounds very similar to a widespread issue on Samsung phones related to the latest Google app update. Try going to Settings>Apps, select the Google app, and Uninstall. This will only uninstall updates, and revert the app to the factory version.
    B. Diddy likes this.
    01-30-2017 09:52 AM
  3. B. Diddy's Avatar
    Ah ok, thanks!
    01-30-2017 10:03 AM
  4. srii's Avatar
    Okay. So I also suffered this problem on my Gionee S6s. I tried all ways to bypass it but no way. I eventually had to clear eMMC as stated above.

    NOW I FOUND THE FINAL SOLUTION. AFTER CLEARING YOU HAVE TO PREVENT GIONEE FROM SENDING YOU FIRMWARE UPDATES...IT IS THIS FIRMWARE UPDATES THAT CRASHES YOUR SYSTEM UI..

    STEPS

    1. After factory reset, open settings

    2. Click on about phone.

    3. Click on system updates

    4. You will see three dots at the top right...Click on it.

    5. Once you click, a popup comes up, click on settings (as shown in the popup)

    6. By default, Upgrade by WLAN will be on..Turn it off.

    7. Auto check for updates will be ON too. Switch it off. Restart your device and viola!

    You're free from system UI crashes for lifetime!

    Much love <3

    IS there anyway to retrieve the data from internal memory before reset?
    01-31-2017 04:17 AM
  5. srii's Avatar
    Hello all,

    I just want to let you all know that I successfully imported my pics/music/ rest other files fromm my gionee s6s..!!
    It is really possible guys..you can access your internal data in factory mode from your laptop..
    I did it in my windows 7 PC..but there are few steps that you have to do..It took me a whole day to browse and learn what has to be done
    1. setup android sdk in your laptop (install as a normal thirdparty app)
    2. in command prompt, through adb commands, you can pull data from your gionee mobile

    and now I am going to reset my mobile with clear eMMC mode..quote a reply if you want to know more about the process..I am glad to help..!!

    Thanks
    01-31-2017 09:02 AM
  6. Emranbb's Avatar
    Same problem....
    02-23-2017 03:49 AM
  7. krishan singh1's Avatar
    Welcome and thank you for the feedback.
    Now we know that Factory Resetting is not necessarily the solution to the problem. That's a step forward.

    Sent from mTalk
    plz. solve solution
    02-16-2018 11:39 PM
  8. Android Central Question's Avatar
    Help me ..
    And tell me why it is so.
    05-28-2019 11:27 AM
  9. belodion's Avatar
    Try first a Power Off and Restart. Tell us if no go.

    I don’t know why it is so.
    05-28-2019 02:10 PM
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