[AC Question]

I am trying to send some scanned documents through an app called Genius Scan. I am emailing them to my work and they aren't going through. I can see in my Gmail outbox that they are listed as queued. Do you know what is wrong? Is it the app or the gmail that is the issue?

[Tim1954]

When you open gmail, it should connect and automatically send any mail sitting in outbox.
Force stop the Gmail app, clear its cache and open it again, see if that puts a fire under it.... 😄

[B. Diddy]

Welcome to Android Central! Are you using the Gmail app, or the stock Email app with your Gmail account added to it?

[Turbolego]

I have an LG-H340n running android 6.0 and gmail version 7.5.21.158049789
Restarting the phone, deleting the message and re-sending has not worked.
If i try to click "Force stop" it just gets stuck, and there's no "Clear cache" in the "App info" for gmail (see attached screenshot).

Please advice.

[Rukbat]

That's one reason I stopped using the Gmail app - they keep "improving" it to the point that it sometimes doesn't work. Try installing a different email app. Or, if you love the Gmail app, remove your email account from it, then add it again. that sometimes helps.