1. AC Question's Avatar
    My Droid Turbo 2 had a unrelated battery defect that made me file a warranty claim, and I received a new phone of the same model. When I switched over the microSD card, the new phone wouldn't use it unless it formatted it, and said it was because it was already formatted for my original phone. I unmounted it and tried to copy and paste the card onto my laptop, but my laptop also said the card was unusable to it unless it formatted it. Is there a way to transfer the 8.5 gigs from the microSD card to a back while its in the phone?
    02-22-2017 04:55 PM
  2. ManiacJoe's Avatar
    Most likely you are out of luck. The whole purpose of the encryption/security is to prevent what you are trying to do since if you can do it then anyone can do it, thus no security.

    Unfortunately, you needed to do all the file copying before you sent the phone away for fixing.
    02-22-2017 05:04 PM
  3. MaximG12's Avatar
    I didn't send it away, they sent me the replacement. I still have the phone it works on.
    02-22-2017 05:43 PM
  4. ManiacJoe's Avatar
    Since you still have the old phone, if it is usable, just put the card back into that old phone and transfer the files to your computer.
    After you verify the transfer was successful, put the card into the new phone and format it for that phone, then transfer the files from the computer to the new phone.

    Optionally, if you leave the card as formatted for "external storage, unencrypted" you can easily transfer the card between any devices and computers. But that has no security and works only for pictures, movies, and documents, etc.
    02-22-2017 05:53 PM
  5. MaximG12's Avatar
    That's the thing, it is usable, however it won't work on my computer. My computer wants to format it as well before it opens it, so I can't do that. It only works on the defective but mostly functional phone I believe.
    02-22-2017 06:01 PM
  6. MaximG12's Avatar
    wait, I misread your reply. What app would you recommend for that? due to the defect, its microusb port doesn't work
    02-22-2017 06:02 PM

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