Question how to recover whatsapp Business folder after delete

Nasser

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Nov 6, 2024
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hello, I'm new to the forum and I need help about whatsapp Business,
I got a virus so I made a backup from whatsapp on google drive and on SD card, then I made factory reset after confirmed that I have the backups
After factory reset, I installed whatsapp for Business, it tells me there is a backup on google drive, I choose my google account and suddenly it gives me "there is no backup"
I put the the SD card and tried to restore the backup but it doesn't show up the message that there is a backup to restore

after all, after many emails with whatsapp and Google support, I found out that the backup on the Google drive is Zero size, and the backup on the SD card didn't backup the files that contains th20 e messages which is the msgstore.db

1- is there any other solution to recover folder from (Honor X6) after factory reset ?
2- I was using the same whatsapp until April on Samsung Note 20 Ultra, but after I moved to the Honor I "deleted" the folder, is there a way to recover it back ?!

Thank you in advance

P.s: all the apps I found is to recover ( Photos - Videos - Documents - Audio) only but I need the messages files
 

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mustang7757

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Welcome to AC!
I don't see a way to retrieve them if the folder says 0 , sorry

Did you have back up for daily?

Can see if other members here can recommend anything but doesn't look promising.
 
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