1. AC Question's Avatar
    Hello
    I want to bluetooth connect my OP3 to my car stereo (ford) but the numeric keyboard does not show on the phone. No idea what to do now. Cache cleared already.
    03-07-2017 11:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! For me, pairing usually doesn't require me to enter anything into the phone. A passcode appears on both devices, and then the user should be asked to confirm. You actually have to type in the passcode? What shows up, a passcode entry field? If so, what happens if you tap the field?
    03-07-2017 12:14 PM
  3. Szicso's Avatar
    Hi, thanks for your answer. When I want to connect, I can see the "ford radio" in the bluetooth menu in the phone but whan I tap on it, a four digit number comes up on the radio, and it says the number too, I need to type it in the phone, but there is no keyboard to type.
    It was ok a few weeks ago, they worked together, but they forgot each other for some reason last week. I can't reconnect.
    03-07-2017 10:15 PM
  4. Rukbat's Avatar
    If you tap in the box into which you're supposed to enter the number (on the phone) the keyboard doesn't pop up?
    B. Diddy likes this.
    03-07-2017 11:56 PM
  5. Szicso's Avatar
    If you tap in the box into which you're supposed to enter the number (on the phone) the keyboard doesn't pop up?
    I tried with a different old motorola, it works perfectly. The numeric keyboard comes up when needed, I type the number in and all ok.
    The problem is in my new phone. 😗
    03-08-2017 11:08 AM
  6. B. Diddy's Avatar
    But the keyboard app works normally everywhere else? You could see what happens if you install another keyboard like Gboard or Swiftkey.
    03-08-2017 02:24 PM
  7. Szicso's Avatar
    If you tap in the box into which you're supposed to enter the number (on the phone) the keyboard doesn't pop up?
    Everywhere else is ok, or I could not find any issue elsewhere.

    I tried 3 different keyboards already.
    03-08-2017 03:44 PM
  8. B. Diddy's Avatar
    You didn't Disable any system apps, did you?
    03-08-2017 05:23 PM
  9. Szicso's Avatar
    This is a good question, as far as i know, not. (?)
    How can I check it?
    03-08-2017 05:57 PM
  10. B. Diddy's Avatar
    Go to Settings>Apps, and look for any apps you might have Disabled at some point. They should have a "Disabled" next to them, or they might be in their own Disabled category.
    03-08-2017 06:12 PM
  11. Szicso's Avatar
    Nothing is in there. all enabled.
    03-08-2017 06:19 PM
  12. B. Diddy's Avatar
    How old is the car system? If it's fairly old, is there any way to check if the firmware needs upgrading? I've seen threads about Bluetooth issues in older cars when trying to pair newer phones (although it often seems to be Samsung phones).
    03-08-2017 06:43 PM
  13. Szicso's Avatar
    4 years. but they worked together until last week.
    03-09-2017 01:48 AM
  14. B. Diddy's Avatar
    Did your phone get a system update around that time? Or it might have been related to a Google Play Services update, but I'm not sure if that would be responsible for the Bluetooth pairing process.
    03-09-2017 12:09 PM
  15. Szicso's Avatar
    I think, the system updated a few weeks ago, to android 7.0, and the oxygenos is 4.0.3 now.
    03-09-2017 04:22 PM
  16. B. Diddy's Avatar
    Can you remember if it was working correctly immediately after the update? If not, then it most likely has to do with some conflict between the updated system and the car's Bluetooth system.
    03-09-2017 05:55 PM
  17. Szicso's Avatar
    But I can see on the phone's screen the "ford audio" and when I click on it to connect, the radio says that 4 digit number, -it is on the radio's screen too- but no keyboard.
    Everything the same on the motorola, and my old LG G2 too except the keyboard, they work perfectly.
    Maybe I need to do a hard reset?
    03-10-2017 04:20 AM
  18. B. Diddy's Avatar
    Before you try a factory reset, see if this happens in Safe Mode as well: https://www.androidexplained.com/oneplus-3-safe-mode/
    03-10-2017 10:53 AM
  19. Szicso's Avatar
    Hello
    I'm after that safe mode and the hard reset already, but the pairing still not working
    I tried 5 different phones already, all ok, only mine op3 doesn't.
    thanks for your help.
    03-13-2017 06:05 AM
  20. B. Diddy's Avatar
    Sorry, but I'm out of ideas. Hope you can figure it out, good luck!
    03-13-2017 05:42 PM

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