android wont let me put my own email and password in

[AC Question]

when powering on my phone i hit start button, but when i put email and password in it tells me access denied! Enter the last email and password that was used on this device. I had the phone given to me how can i get further into the phone so that i can use it? Plz help me out its driving me crazy ,i have rebooted it and cleaned it and still wont let me put my own email and password in.

 

[hallux]

You can't. The original owner/user of the device needs to properly reset the device to avoid these issues.

Factory Reset Protection: what you need to know | Android Central

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