04-10-2017 05:08 PM
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  1. AC Question's Avatar
    AC Question
    Problem:
    I have a Samsung galaxy 3 and when I go into my music app whether its Google music app or the default one, the phone changes the music on it's own continuously along with the volume and phone volume. It initiates whenever I lock the screen and then if I unlock it the music and volume are still changing. It's been doing for two days.
    Steps I took:
    I restarted the phone
    I shut down the phone for a short time
    I took out the battery for ten or more seconds
    I downloaded a virus detector but got nothing.

    Thank you for your time
    04-10-2017 06:15 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Do you have an headphone plugged in? If so, does the problem only happen with the headphone plugged in?
    04-10-2017 05:08 PM
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