[AC Question]

Well my phone was starting to do this stupid thing where it would just not download anything and would be super slow. I had an add pop up while I was looking through my pictures, so I thought it meant I had a virus, because it was so slow and I couldn't download or update any apps, so laggy and there were a bunch of pop-ups (but I'm dumb)-so I factory reset my phone. But it's still slow, I barely have any apps at all, and this speech things keeps updating and won't stop. I looked for options and read how to stop the download by going to settings-language & input Google voice typing and stopping the download. I did that but it randomly popped up again that it's still downloading, and absolutely KILLING my battery. But it said the download isn't downloading, so there's no option to stop it. What can I do? Besides for get a new phone. This thing is garbage at this point, anyway. I just need it to last me a little while longer. Help please!

[B. Diddy]

Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data?

[CheyenneMarieMeow]

It's an LG G4 and it does it always. Now my phone won't even charge because of the download...

[B. Diddy]

Something else is going on. A stuck download shouldn't affect charging. Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28997