1. AC Question's Avatar
    After doing a factory data reset.
    I added my gmail account

    normally u would find the calender and contacts as well as the other boxes in the sync menu.

    my contact box isnt there.
    I also check auto data sync in data usage menu.
    I have checked in the app manger processes where there Isnt a "google contact sync" process disabled or running.

    kindly advise.
    thanking you.

    galaxy S3 jelly bean.
    05-06-2017 03:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was it working normally prior to the factory reset?
    05-06-2017 09:21 PM
  3. muhamed desai's Avatar
    yes. I have had the phone for many years and it worked as normal.
    05-07-2017 01:50 AM
  4. muhamed desai's Avatar
    I have checked on my tab now to confirm of there could be a problem with my gmail account, but it is working as normal on my tab .
    only this phone S3 giving me hassle.
    The google contavt sync .apk download options doesnt open on my phone so im stuck in mud at moment.
    05-07-2017 01:52 AM
  5. B. Diddy's Avatar
    Is the phone rooted? Did you originally have to install the Google Play Store yourself on the phone? I ask this in case the phone was intended for a market where Google services aren't available or allowed.
    05-07-2017 11:08 AM

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