Right, but if the case doesn't fit well, then it might exert pressure on the button if you're holding it in a certain way.
Another issue with a case is that if it has a flipcover that activates the tablet's smartcover sensor (i.e., it causes the screen to go to sleep when you close the lid), then it could also be inadvertently doing this when you fold the cover behind the tablet while using it. This can happen with 3rd party cases that have a magnet in the cover that is too strong.
The easiest way to exclude the case as the culprit is to try using the tablet out of the case for a while.
05-15-2017 10:44 PM