1. AC Question's Avatar
    I just got this phone and I was doing the set up for it and it asked for my email. Put in all my information CORRECTLY and it still says it cannot authenticate my email. I checked on my computer to make sure that was the right password for my email. I don't have a carrier set up because I don't want one yet. How do I either get it to authenticate or get out of the set-up part as a whole? I really don't care about my email being on my phone. I just want to use my ******* phone.
    05-31-2017 02:09 PM
  2. anon(238680)'s Avatar
    Welcome to the forum. Sorry, not really enough information to help with the email. To stop what you're doing, press the "back" button until you're out of the setup.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    05-31-2017 02:37 PM
  3. ManiacJoe's Avatar
    Which phone?
    Which version of android?
    Which email app?
    Which email provider(s)?
    Which email protocol (pop3, imap, exchange)?
    05-31-2017 02:54 PM
  4. hallux's Avatar
    Was the phone new or used?
    Did you reset your password in the last 24 hours?
    Do you have a WiFi connection?
    05-31-2017 06:18 PM

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