1. AC Question's Avatar
    Everytime i turn my phone on this yellow trash can inside a circle appears on the screen, i can't do anything with the phone, there are numbered underneath and then in the end it says "released" with a check mark. Why is that on my phone and what is it?
    Daniel Mourad likes this.
    06-20-2017 05:33 PM
  2. Alex Guerra's Avatar
    I have the exact same thing on my galaxy S8, it started showing a week after I got the phone. I have not installed any apk nor downloaded any suspicious file. It looks like some kind of memory booster but it is very annoying. While you (and I) get an answer, just so you know, you can press the back icon whenever it shows up and it won't go all the way through, you'll be able to use your phone until next time it shows.

    Would be nice if someone knows! I've gone through the whole settings menu and found nothing

    Thanks in advance!
    Daniel Mourad likes this.
    06-21-2017 09:01 AM
  3. Daniel Mourad's Avatar
    I also have this problem. I got it after installing an app called "threes free" from the playstore.

    Please help
    07-05-2017 11:45 PM
  4. Laura Knotek's Avatar
    Hi there, could you please share a screenshot to show what you're seeing? That might help provide a solution.
    tube517 likes this.
    07-06-2017 12:09 AM
  5. pinneapplepizza's Avatar
    This happened to me too, I uninstalled a bunch of apps I installed recently, but it didn't go away, here's a screenshot of it, after "cleaning" whatever it may clean, always brings some kind of advertisement:

    What is the yellow trash can that appears and controls my phone?-capture-_2017-07-12-08-39-47.jpg
    07-12-2017 12:09 PM
  6. Javier P's Avatar
    Welcome to the forums. That looks like some kind of cleaner or memory booster app. Do you have Clean Master or any similar app installed in your phone? Maybe ES File Explorer?

    What device do you have? Try this. Go to settings - memory and see what apps are listed in there. Also, next time you get this icon see what's listed under running apps/processes. Depending on your phone and android version this option could be under Developer Options.
    07-12-2017 12:24 PM
  7. pinneapplepizza's Avatar
    I had Clean Master and ES File Explorer installed, already uninstalled both. I've used clean master for a long time and never had any issues, but installed ES FE a few days ago along with other file explrorer utility (needed for NAS file access) and then the problems began.

    It's a LG G5.

    Right now I haven't got the yellow trashcan yet, but this service seems odd:


    What is the yellow trash can that appears and controls my phone?-capture-_2017-07-12-11-40-19.jpg

    I'll check the memory again when the ad comes up.
    07-12-2017 12:44 PM
  8. Javier P's Avatar
    That looks like DT Ignite, part of your carrier bloatware. You could try disabling it.

    How to disable DT Ignite bloatware https://www.androidcentral.com/how-d...nite-bloatware
    07-12-2017 12:48 PM
  9. pinneapplepizza's Avatar
    The yellow trash is on again, and see nothing different in the runnig apps, I'll try disabling Mobile Services Manager and see what happens.
    07-12-2017 01:21 PM
  10. Javier P's Avatar
    The yellow trash is on again, and see nothing different in the runnig apps, I'll try disabling Mobile Services Manager and see what happens.
    Just the DT Ignite app.
    07-12-2017 01:24 PM
  11. pinneapplepizza's Avatar
    I have no DT Ignite app, but the "Mobile Sevices App" has the same icon, is this ok?
    07-12-2017 01:28 PM
  12. pinneapplepizza's Avatar
    Well, now I can confirm the yellow trash can animation is gone, but now I just get the ad everytime I acces my phone:

    What is the yellow trash can that appears and controls my phone?-capture-_2017-07-12-12-30-13.jpg
    07-12-2017 01:31 PM
  13. Javier P's Avatar
    I have no DT Ignite app, but the "Mobile Sevices App" has the same icon, is this ok?
    It seems that's the name the DT Ignite app got in unlocked US models, but I can't confirm it myself.
    07-12-2017 01:41 PM
  14. pinneapplepizza's Avatar
    Yes, this is an unlocked phone, any ideas on how to remove the ad itself?
    07-12-2017 01:54 PM
  15. Javier P's Avatar
    Yes, this is an unlocked phone, any ideas on how to remove the ad itself?
    Have you already disabled the Mobile Services Manager? All I read say that it's safe to disable this app. Are you on USCC?
    07-12-2017 02:09 PM
  16. pinneapplepizza's Avatar
    I also uninstalled "Channel", which was "installed from Mobile Services Manager":

    What is the yellow trash can that appears and controls my phone?-capture-_2017-07-12-13-01-26.jpg

    What is the yellow trash can that appears and controls my phone?-capture-_2017-07-12-13-01-43.jpg

    rebooted the phone, and the trash can animation is there again! Mobile services is STILL disabled.
    07-12-2017 02:27 PM
  17. Alex Guerra's Avatar
    I had the same issue of the yellow trash can and the adds (I posted here when there were no answers yet), and noticed that this yellow trash can had the same color scheme than a default app for the flashlight, can't remember it's name but it comes with the pre-installed apps of the Galaxy S8, I uninstalled that app and it's been almost 3 weeks without the trash can or any add or banner.

    I'm sorry I can't tell you the exact name of the app but I hope this information helps!!
    Javier P and Gwen Clemons like this.
    07-13-2017 09:53 AM
  18. Javier P's Avatar
    I had the same issue of the yellow trash can and the adds (I posted here when there were no answers yet), and noticed that this yellow trash can had the same color scheme than a default app for the flashlight, can't remember it's name but it comes with the pre-installed apps of the Galaxy S8, I uninstalled that app and it's been almost 3 weeks without the trash can or any add or banner.

    I'm sorry I can't tell you the exact name of the app but I hope this information helps!!
    Wow, a preinstalled flashlight! Glad you managed to get rid of that annoying screen and thanks for the follow up!
    Gwen Clemons likes this.
    07-13-2017 06:52 PM
  19. Tommy Rottn's Avatar
    This just started on my Cricket LG X Power phone. I uninstalled the Beacon Flashlight app and it seems to be gone now.
    Gwen Clemons likes this.
    07-16-2017 02:25 PM
  20. Gwen Clemons's Avatar
    Hey, thanks! I uninstalled Beacon flashlight & fixed the problem.YAY!
    08-04-2017 01:34 PM
  21. Zoandar's Avatar
    I just came across this thread from an image I found, in a Google Image search, of the same thing plaguing my new US Unlocked V20. I have uninstalled Beacon Flashlight, and hope this issue is finally gone! Fingers crossed!

    Thanks guys!!
    09-22-2017 11:06 AM
  22. TOPS ENTERPRISE's Avatar
    The antivirus is whats causing it. If you install mcAfee its what causing it.
    10-29-2017 11:17 PM
  23. Tamyajoy's Avatar
    I started having the same issue today after I turned on my brighest flashlight app & it turned itself off after so long. I went into the settings & turned the battery saver off & then back on & problem solved
    07-31-2018 12:18 AM

Similar Threads

  1. I would like to delete certain incoming and outgoing
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 09-06-2017, 10:28 PM
  2. Small X At Bottom Of The Screen?
    By OUAT in forum Samsung Galaxy S6 edge+
    Replies: 2
    Last Post: 06-26-2017, 06:33 PM
  3. Brand new HTC 10 for €315, is it good?
    By yc167 in forum HTC 10
    Replies: 2
    Last Post: 06-20-2017, 09:28 PM
  4. How to text on a cruise with wifi on and airline mode enabed.
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 06-20-2017, 08:36 PM
  5. Replies: 0
    Last Post: 06-20-2017, 05:03 PM
LINK TO POST COPIED TO CLIPBOARD