1. AC Question's Avatar
    Fully charged
    Connected to WiFi
    But it still says offline
    I am unable to make any calls
    06-26-2017 10:07 AM
  2. hallux's Avatar
    Are other devices able to connect to the internet through the same WiFi? Is the WiFi yours or is it a public connection of some kind? If it's yours, try rebooting the router.

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    06-26-2017 11:56 AM
  3. Theo Donacik's Avatar
    Some carriers do not allow wifi calling. This shouldn't be a problom if you have service, but if you are on only wifi and get no service, then you may not be able to make calls over wifi. I know at least for me on at&t I have to enable a setting to make wifi calls.
    06-26-2017 12:37 PM

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