07-08-2017 06:43 AM
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  1. AC Question's Avatar
    AC Question
    My battery dropped to under 5%. It charged earlier in the day. I did drop my phone, but it's in an otter box. I turned it off, plugged it in all night and it shows the charging symbol. But, it's only showing 1% and won't turn on.
    07-08-2017 06:30 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Try removing and reinserting the battery.
    07-08-2017 06:43 AM
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