07-20-2017 01:24 AM
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  1. AC Question's Avatar
    AC Question
    I have a galaxy j7 v. The sound when receiving a text does not work. Can anyone help me with a solution to my problem?
    07-19-2017 05:03 PM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Make sure the volume is not on mute/silent.
    You can press a volume button which should drop down the ringtone volume. There should be a down arrow icon on top right corner. Tap that and a further menu should drop... Make sure notifications is turned up.
    You can also go into messaging app, tap the three dots in top right corner. Tap settings... Notifications...
    07-20-2017 01:24 AM
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