the app wont open

[AC Question]

When i open the gear app to connect my watch the app crashed and then refuses to open i have given all the required permissions to the app still the app does not

I think tge app needs a serious update

 

[B. Diddy]

Welcome to Android Central! Which Galaxy Gear watch do you have?

 

[Matty]

Hey! Welcome To Android Central. Hopefully we can get you sorted.

As B. Diddy mentioned. Could you let us know what phone you have and what Samsung Gear you have?
The App does require Android 4.3 and up to work so if you have a very old phone then it possibly won't work. I know you said you gave all permissions but just check in Settings > Apps > Samsung Gear > Permissions to make sure everything it needs has been enabled.

If everything is enabled, i would suggest possibly deleting the App and reinstalling it. Link To App (just in case you downloaded the wrong one)

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.

 

[Davecp200841]

Hi guys

I'm having the same problem, I have Uninstalled the app twice now and still no joy after giving all the permissions.
My phone is the Xiaomi Note 5, does that make a difference?

Many thanks