A
AC Question
Hi,
from the past 2 days, my phone(Moto x play) is experiencing issues. i kept the phone charged till 100 % in the night and then i unplugged the charger. After 3-4 hours i found the battery has been drained drastically from 100% to 29% on its own without any usage(as it was night time so i kept it aside and didn't use it). Also again i charged it to 50% and in next 30-40 min the battery again drained to 30% without any usage. This time i had kept my mobile data off and was not at all using any phone. Kindly help. Also its been 2 yrs since i bought the phone. Kindly let me know whats wrong with the device. Is it any software issue or hardware issue?
from the past 2 days, my phone(Moto x play) is experiencing issues. i kept the phone charged till 100 % in the night and then i unplugged the charger. After 3-4 hours i found the battery has been drained drastically from 100% to 29% on its own without any usage(as it was night time so i kept it aside and didn't use it). Also again i charged it to 50% and in next 30-40 min the battery again drained to 30% without any usage. This time i had kept my mobile data off and was not at all using any phone. Kindly help. Also its been 2 yrs since i bought the phone. Kindly let me know whats wrong with the device. Is it any software issue or hardware issue?