1. AC Question's Avatar
    I forgot my Pin because I wasn't using my tablet a lot lately and now I want to unlock it. I searched for ways to unlock my tablet and most of them say it can be unlocked by pressing the "power button" and the "volume up" or "volume down" button. I tried to do that but for some reason now my power button isn't working. When I place it for charging it opens and then shuts off. It seems as if it can only open and close when i charge it. Now I want to reset my phone and my power button isn't working, and also my device can't be used as a usb so that creates more problems. what do I do to unlock it now?
    It is Android.
    08-20-2017 11:06 AM
  2. PJRed2008's Avatar
    Welcome to Android Central. Regardless of how you could turn on the tablet you'll still need the PIN or PW to access it. That would also apply if you can manage to do a reset. I would suggest taking the device to a repair shop and if they can do something with the power button.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    08-20-2017 11:17 AM
  3. belodion's Avatar
    🙋Charge it for a long time then try again. If no go, it may need repair.
    08-20-2017 11:55 AM
  4. Rukbat's Avatar
    Those "factory reset resets the PIN" fixes are good only for devices running older versions of Android. Current versions don't reset the PIN, password or pattern when you do a factory reset.

    As for the power button, as Belodion said, keep it on the charger overnight. If the power button still doesn't work after that, it has to go into the shop for a repair (usually the power switch, but it could also be the motherboard).
    08-20-2017 12:03 PM

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