1. baked beans's Avatar
    This happened on my samsung galaxy s6
    I was texting and the "samsung keyboard stopped working" and it asked me if I wanted to close the app so I did. And it kept happening! So I switched the phone off and on again and since the phone had been switched off I cant use my fingerprint and the keyboard is not popping up for me to enter my password help please!
    09-04-2017 04:42 PM
  2. belodion's Avatar
    This happened on my samsung galaxy s6
    I was texting and the "samsung keyboard stopped working" and it asked me if I wanted to close the app so I did. And it kept happening! So I switched the phone off and on again and since the phone had been switched off I cant use my fingerprint and the keyboard is not popping up for me to enter my password help please!
    Welcome.

    When you say 'switched off', do you mean that you tried a full Power Off & Restart?
    09-04-2017 06:13 PM
  3. baked beans's Avatar
    I soft resetted the phone and hard resettled it a couple times and nothing happened, but I spoke to this dude and he was all like "emergency mode" and it totally worked and I unlocked it and took it off emergency mode so we coolio
    belodion likes this.
    09-04-2017 09:12 PM

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