How do I get past a locked Galaxy S6

[Kazzad SEDDON]

I have bought a second hand S6 edge it says an abnormal factory reset has taken place and is asking me for info only the previous owner would know I have asked them for this info but it keeps telling me its invalid .... help

 

[belodion]

Welcome.

Without the correct information and procedure there is no going forward from there, so ask for a refund.