ALL SMS disappeared after solving "HTC Sense has stopped" problem

nee_lie

New member
Sep 27, 2017
1
0
0
Hi,
I'm using a HTC M9. Experienced the two situations below:
1) HTC Home Sense has stopped
2) Unfortunately "the process.com google.process.gapps has stopped"

I followed some instructions online at a youtube link to clear cache and clear data to solve the problem.

However, I realised that my SMS had all disappeared.

May I know how to restore them? I have important SMSes stored.

My "HTC Home Sense has stopped" had happened before and when SMS were previously in tact when I cleared cache/data. So I believe my SMS were backed up somewhere. But just that this time round, I can't locate and no records found.
 
Welcome to Android Central! What did you clear cache/data from? SMS messages should be saved to a system app called Messaging and/or Messaging Storage. Did you Clear Data from either of these?
 

Trending Posts

Members online

Forum statistics

Threads
956,131
Messages
6,966,701
Members
3,163,471
Latest member
Malvineous