Note 8 does not receive video text messages

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A

Android Central Question

Hello...

Having a issue with my recently purchased Note 8. I am unable to receive video text messages from Iphone devices. I can get regular text messages and picture messages but when someone sends me a video in a text message, they get a " Not delivered" message on their end. I can on the other hand send them a video via text without issue.

Has anyone heard of this problem?
Thanks in advance
 

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