Note 8 does not receive video text messages

[Android Central Question]

Hello...

Having a issue with my recently purchased Note 8. I am unable to receive video text messages from Iphone devices. I can get regular text messages and picture messages but when someone sends me a video in a text message, they get a " Not delivered" message on their end. I can on the other hand send them a video via text without issue.

Has anyone heard of this problem?
Thanks in advance

 

[ManiacJoe]

Make sure your iPhone friends have you marked as "not iPhone" (blue vs green) in their contacts list.