1. Android Central Question's Avatar
    My Kyocera Duraforce Pro keeps trying system update to Android 7.1.2 Nougat. I've let it run for up to 5 hours, it still says 0% downloaded. Kills my battery, I had to Force Stop it, but it just tries again 2 or 3 times a day. I've made sure I'm connected to good WiFi, still have 11GB of System Storage left so memory is not full.

    Any ideas why it won't complete the download?
    10-16-2017 04:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-34807. Then see if the update goes through.
    reb812 likes this.
    10-17-2017 12:03 AM
  3. reb812's Avatar
    I was having the same issue and wiping the cache fixed it. Thanks!
    B. Diddy likes this.
    10-18-2017 06:09 PM
  4. garak0410's Avatar
    Just have to say thank you. This works like a charm!
    08-16-2018 02:51 PM

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