Floating msg icon, please help!!!

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A

Android Central Question

Hi everyone,
So my dad has a LeTV phone, and it has suddenly a messaging icon on it (see attached screen shot).
The icon doesn't allow you to message, but instead is a talk interface and it tells him the number of keys punched.
Does anyone have the same icon on their android device?
IT's not a factory setting issue because the icon appeared 2 weeks ago, and it's a bother for him.
Any help is appreciated!
Thank you!
Cheers,
Jay
 

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