What software i can use to re program my android phone? My device is my85dtv

[Android Central Question]

I have to reprogram my phone i can't open the google play store.

 

[ManiacJoe]

What do you mean by "reprogram"?

Since you are not the developer of the OS nor any of the apps, you cannot change the programming.

You can:
change phone settings
change app settings
do a factory reset to the phone