Outlook App Notifying of Old Emails

[Android Central Question]

Moto G5 Plus, Android 7.0

Outlook app keeps pushing notifications about the same old emails I've already seen/received notifications on. Tried re-syncing account and rebooting phone to no avail.

 

[craigj1222]

I am seeing the exact same thing on my S8 and have to believe it's an issue w/ Microsoft Exchange. Probably due to an update.

 

[Brian M5]

Same thing here, on Pixel. Started today.

 

[klasmeister]

Same here on Note 8. Also since earlier today.

 

[ricardovix]

Same problem here with Galaxy S8. Also started today.

 

[anon(10370198)]

Same! On my S8, since morning. Damn that's irritating.

 

[Christopher Slaght]

Vary annoying. Notifications are delayed like 4 hours.

 

[Andrew Winton]

Having the same issue on my LG G5. Not sure if it is the app or exchange server as the default email app sends notifications on time with my exchange account connected. Seems to be just the MS Outlook for Android app.

 

[chanchan05]

It's the latest Outlook app update it seems that's causing trouble. You could temporarily switch to the Gmail app (since it's built in anyway) until Outlook receives the next update to fix it.

 

[featherrage]

Same. So annoying. On 8.1.

Office 365 acct

Thanks guys.

I looked in recent updates in play store and didn't see Outlook listed there. Anyone know when the last update hit?

 

[bjorninge]

The last update was 01.12.17 and i have the same problem! So frustrating!

 

[Ruskythegreat]

Add me to the list! It's really annoying.

According to the play store the latest update is 2.2.57 on 10/11/17

 

[tr1ad]

MS is aware of the situation apparently...

https://answers.microsoft.com/en-us...fication/2192736d-deee-4bad-bf21-67ef15cdca8e

 

[Archangel1183]

I started having this problem a couple days ago. It's still happening today. I'm getting notifications for yesterday's emails. I hope MS fixes it soon, it's really annoying.

 

[dtharris1974]

Add me to the list... I started having the same issue about a day ago. I came here to see, if I was alone. Apparently not!

 

[hyderaly]

MS is aware of the situation apparently...

https://answers.microsoft.com/en-us...fication/2192736d-deee-4bad-bf21-67ef15cdca8e

You're right about MS being aware - though the link you shared is pretty old. Here's what I got back from raising a shoutout from Outlook app.

 

[slingshot202]

You're right about MS being aware - though the link you shared is pretty old. Here's what I got back from raising a shoutout from Outlook app.
View attachment 275222

So this post is a bit old, but is it me or is this still not fixed?

When I get a new email on one of my accounts if I still have emailed marked unread in other mailboxes I get a new notification as well on that account.

I have 3 accounts running on the app (love it) but this is driving me a little buts.

Especially now that Galaxy S8 sends me all my notifications to me after my DND shuts off. Holy cow my phone is annoying at 8am

 

[Rukbat]

The last update in the Play store was June 27, 2018 (yesterday), so it might be fixed. (I don't normally hold out hope for Microsoft "fixing" anything - they normally incorporate the "fix" into the next product.) But try running Play, search outlook, and see if there's an Update button.

 

[Simmondsp]

Its not the app. It's to do with power saving. Go into power settings on your phone and set outlook as an unmonitored app and not to save power.

It should do the trick straight away