Re: Why is my Galaxy s5 saying it "unfortunately, the process android.process.media has stopped" ?
Hi
I waded through numerous forums because of this problem. There appear to be a number of related issues associated with media. This is a bit long but might help others who have similar problems.
My phone is a Samsung Galaxy S5.
Gallery not showing/finding all photos, and Popup “Unfortunately android.process.media has stopped”.
Tried all the fixes mentioned in forums.
Deleted the .nomedia files. Didn't work.
Go to App manager/media storage/clear cache/delete data/disable/restart/enable.
Didn’t work.
Used the same process after trying media storage on Gallery, Google Services, contacts, contact storage, etc. Still the problem recurred.
Backed up to Smart Switch.
Factory reset. Working OK. Reinstall everything from Smart Switch. Bad again.
Factory Reset. Install only basics with no Apps.
Working OK. Reinstalled the rest. Errors again.
Reformated memory card and factory reset again. Problems again.
Factory reset again. Installed basics.
Transfer 4 folders of photos from computer to memory card. Problems again.
Factory reset again.
Basic install not settings.
Working fine.
Re-install Apps and settings from Smart Switch BUT NOT PHOTOS.
All good so far 24 hours later.
In my case it seemed to be a problem with photos or the folders they were in when transferred to the phone [both internal memory and card].
You may be able to fix by deleting all photos via computer link after backing up, and doing the above fixes without factory reset..... I will never know.
Hope it helps.
Follow up. I experimented with different photos. All photos taken by my phone camera did not cause problems when transferred back and forward. Photos taken by a Galaxy Tab S2 and transferred to my phone cause problems as did a photo downloaded from the web. Photos taken with another Galaxy S5 did not appear to cause problems when transferred onto my S5.
And NO, there is no need for a factory reset.
But someone needs to fix the basic android programming?