1. Android Central Question's Avatar
    Whenever I put earbuds in and turn my volume up too much, my phone shuts off. It's annoying because when I am listening to music the music shuts off.
    02-02-2018 08:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Does this happen in Safe Mode as well?
    02-03-2018 12:02 AM
  3. Mixmatched's Avatar
    I have a Motorola phone, and it still happens when safe mode is on
    02-03-2018 05:20 PM
  4. B. Diddy's Avatar
    Which Motorola phone? I ask this because I'd suggest wiping the cache partition, and the procedure might differ depending on the model. If you have a Verizon version, it might also help to run Verizon's Software Repair Assistant to reinstall the firmware, but there are two versions of the assistant, depending on how old your phone is.
    02-04-2018 02:16 AM

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