why is my Google play store app not working??

  • Thread starter Thread starter Android Central Question
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A

Android Central Question

Whenever I click on the app the response is that there's an error retrieving information from the server [RH -01]
 
Did you try clearing the app cache and/or data? Go to Settings > Apps > All Apps > Google Play Store > Storage > tap Clear cache (this may be a little different depending on your device). If that doesn't work, go to the same screen and tap Clear data.
 

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