compatibility with bose noise cancelling qc20

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Android Central Question

i hear through in ear buds, but control buttons dont work for sound. it is samsung/ android compatible
 
It IS the correct version of the Bose. It is for the Samsung and/or Android. (Not the one for apple.) The sound is fine; but the volume buttons on the small control of the earphones does not change the volume at all. I can only increase or decrease by the Asus itself.

Just wondering if there are any conflict issues known? or any suggestion to make it work properly? Thanks!!
 

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