Why doesnt my phone make a sound or allert me when i get messages in

[Android Central Question]

My phone doesnt make a sound when i get texts in it does when i send one out but it doesnt when i get one in and i went tru my settings multiple times everything is on and my tone is set and on still no beeb when i get texts

 

[B. Diddy]

Welcome to Android Central! Which phone? When someone calls you, do you hear the ringtone? If not, make sure the Ringtone/Notification volume slider is turned up (which is separate from the Media and Alarm sliders).

Are you using a preinstalled tone or a custom tone? If it's custom, is it saved to Internal Storage or the SD card?