Caller name not appearing J7 Pro

[Android Central Question]

I have brand new Samsung J7 Pro. When I receive call, Caller number Shows but name does not show up except my saved contacts.

 

[Laura Knotek]

Welcome to Android Central.

That is normal behaviour. Caller ID on mobile devices does not display names of callers not in one's contact list. If the caller is not a contact, then only his/her number is displayed.

 

[B. Diddy]

Welcome to Android Central! If those callers are in your Contacts and the name is still not showing up in the caller ID, then see if there's a country code discrepancy -- i.e., is the incoming call number showing up with a country code, but the contact is saved without the country code (or vice-versa)? I think that can be enough for the phone not to recognize the contact.

 

[jasonrego]

the older Android will display both the name and the number of the caller even when the contact is not in the phone.

is there a way to also display both the caller-name and number instead of just number?

 

[methodman89]

You can try the phone screening app Hiya, which does a reverse number name search for incoming calls, and has other nice blocking features.