JetAudio Doesn't See M4A Files

[Android Central Question]

I have a large collection of music files stored on a micro SD card in my Moto Z2 Play. The collection includes MP3 files and Apple Lossless M4A files. Does anyone happen to know why my Neutron music app can see and play all of the files, but JetAudio only sees the MP3 files? I'm asking because JetAudio is compatible with AndroidAuto, and so far Neutron is not. What's further confusing me is that JetAudio can in fact play the M4A files if I navigate to them with File Explorer, and then open the file with JetAudio. I think it might have something to do with JetAudio's method of reading files on the SD card, but I'm not sure. Any help or ideas would be greatly appreciated!

 

[B. Diddy]

Welcome to Android Central! If you don't get any good answers here, try emailing their support team: jetaudio@jetappfactory.com