03-25-2018 09:18 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I just purchased the Galaxy S9. I need to return my S6, but I can't find anywhere whether or not I need to remove the SIM card before returning.
    03-24-2018 10:35 PM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Yes. Remove all sim and SD cards and get all data off it. Sign out of all accounts on that device, then factory reset the phone.
    RumoredNow and B. Diddy like this.
    03-25-2018 02:26 AM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    And signing out of your Google account means going to the main Settings>Accounts menu, selecting your Google account, then tapping Menu>Remove Account.
    RumoredNow likes this.
    03-25-2018 03:47 PM
  4. jyoonie's Avatar
    jyoonie
    Also, congratulations on your new S9. I'm in love with mine!
    03-25-2018 09:18 PM
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