NFC not working at all on Moto Z² Play

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A

Android Central Question

Hey, guys.

I bought a Moto Z² Play about a month ago, and after using NFC normally a couple of times, it stopped working entirely. NFC and Android Beam are on, but it won't recognize anything — NFC tags, other phones, amiibos... it doesn't react in any way.

I've restarted my phone a couple of times, tried using it on safe mode and nothing. Still the same after a couple of security updates.

I'm considering sending it to tech support, but it's incredibly far and they historically take ages to return the phone. I really don't wanna do a factory reset as I don't believe it'll solve my issue, but I might try that if there's no other options.

Any ideas?
 

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