If software is updated in moto G5 the data in the phone is erased or not

[Android Central Question]

If software is updated in Moto g5 phone the data in the phone is erased

 

[belodion]

No. Only the old software is gone, replaced by the new. Personal data is unaffected.

 

[Rukbat]

The software that's updated - an app, Android, etc. - is gone - but you didn't want the old version anyway. But updating Android doesn't affect your apps, updating an app doesn't affect your pictures, almost everything is independent. (A new version of Android may come with a new version of an app.)

That doesn't mean that you shouldn't be backing up everything that's important to you. Cloud accounts are free, so back up your pictures, music - anything that would be difficult or impossible to replace. (I even back up my apps, because sometimes they "improve" an app to the point that It's pretty useless.) And if the phone is stolen or destroyed, it's too late to back it up. (If you don't have the time to back it up, you don't really need the file.)

 

[Mooncatt]

An OS update shouldn't erase user data, but sometimes "stuff happens." I once had an OS update glitch and it not only resulted in factory resetting the phone, but also reformatted the SD card. Always have backups.