08-25-2018 02:28 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My niece gave me a samsung tablet that has a pin code that nobody remembers and we arent sure what email or goofle account its set up with. My Aunt just passed away and it has texts and pictures that I dont want deleted. So I need to get around the pin codeor change it without deleting data files or pixtures. Please help!!!
    08-25-2018 01:06 PM
  2. hallux's Avatar
    hallux
    Q&A Team
    You'll need to know the account(s) it's registered with. If it has a Samsung account, you can log in to account.samsung.com with the account that's tied to it and reset all the unlock info in the Find Device section. However, you MUST know the account and password, this is a security feature.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    08-25-2018 02:28 PM
« Samsung devices: Secure folder - a few questions | lot of features on the phone are hiding »

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