Why is my note 9 not showing contacts names in a group message?

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A

Android Central Question

A friend created a group text for a softball team and none of the contacts are showing names just numbers. How do I fix this? I have reset the phone, everything is updated, all contacts have the country code, messages permissions are correct
 
Just before the message leaves the sender's phone, all the names are converted to the phone numbers as this is the only way to ID where the message needs to go.

When the message is received, the receiver's phone will translate the numbers into names if those names are contained in the receiver's contact list.
 

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