My phone doesn't vibrate for notification while having Vibration on

[Android Central Question]

Hi!

I just bought a Pixel 2 with Android Pie and I have issues with the vibrate mode.
My phone vibrates with an alarm but when it comes to notify me, nothing.

I tried with the SMS app, with Email, with WhatsApp.
I can't upload photos here. I have
- vibration ON and no media music with the volume buttons (however if I raise the media music, I hear the sound of notifications)
- vibration and notifications ON in SMS app
- vibration and notifications ON in Settings

Could you help me please ?
Thanks

 

[Rukbat]

Have you called Google Customer Support? They're pretty good. If you're in North America, try 1 (650) 253-0000, otherwise look them up (in Google, where else?) for your country.