09-21-2018 04:04 PM
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  1. Apowell43's Avatar
    Apowell43
    Have had this problem for a while.
    My Samsung Galaxy 8+ model number SM-G955U is the only device I own and the only device that should be on my Google account but instead it shows two but both are a SM-G955U.
    Couple weeks ago I had to do a soft factory reset when I added my google account back it showed the other device as a SM-G955U(622) which is not my phone but I cant get to view this device.
    Could someone help explain how to find this device
    09-19-2018 08:01 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Where are you seeing that -- in the Recently Used Devices menu at myaccount.google.com/device-activity? Or on the Play Store website?
    09-21-2018 04:04 PM
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