10-26-2018 05:58 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have taken some photos and when I open the gallery I can see the photo but when I open it the screen is blank and says no thumbnail available. I have copied them to my pc and when I try to open them it say file damaged. Can anyone help please?
    10-26-2018 05:10 PM
  2. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Welcome to the forums. What phone do you have? Are you saving those pictures on an SD card or in the internal storage?
    10-26-2018 05:14 PM
  3. Ecaftnuc's Avatar
    Ecaftnuc
    Hi my photos are saved to the SD card and my phone is an Huawei MYA-L11.
    10-26-2018 05:45 PM
  4. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Originally Posted by Ecaftnuc
    Hi my photos are saved to the SD card and my phone is an Huawei MYA-L11.
    Thanks for registering. It's possible that the SD card is starting to fail. Change the camera settings to save the photos on the internal storage and see if you still have the same problem.
    10-26-2018 05:49 PM
  5. Ecaftnuc's Avatar
    Ecaftnuc
    Is there any way of opening the photos I took today?
    10-26-2018 05:55 PM
  7. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    Originally Posted by Ecaftnuc
    Is there any way of opening the photos I took today?
    I don't know, if the file is corrupted I'm not sure if you can recover it. Sorry
    10-26-2018 05:58 PM
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