1. Android Central Question's Avatar
    Dear Sirs,

    I have a problem with my current Iphone installed whatsapp
    If possible, I would like some help
    Since about a year ago, I had an Iphone.
    Later on, I switched to an Android Phone and I used this new android phone moving my telephone number from the old Iphone to the old android
    Since I had all my whatsapp messages in the Iphone, I kept using the Iphone only for whatsapp using WiFi
    I did not have any telephone number connected with the old Iphone
    Unfortunately, I broke the screen of th Old Iphone a few days ago and while trying to check my whatsapp I decided (most stupid decision) to see if I could see my messages using the new android
    So I tried to install the whatsapp in the new android with the same number of the Iphone
    What happened is that I found out that the messages in the Old Iphone have now been apparently deleted as the Whatsapp number is not connected to the new phone
    I went to change the screen of the Iphone a while ago and now it works fine
    Unfortunately, I have created a new problem and now when I click on the whatsapp button in the old phone it looks like there is no file left
    I am pretty sure the files are stored somewhere in the Iphone since I have not deleted anything but I have no clue about how to restore them or, at the least,
    to see them so that I can move them (movies, photos, conversations and numbers) to my laptop
    I would appreciated your help

    Being that I closed the contract with Apple a while ago, Whasapp was working on the old Iphone but I had no backup whatsoever

    Regards

    Matteo
    11-03-2018 09:30 AM
  2. Rukbat's Avatar
    Contact Whatsapp at android@support.whatsapp.com for Android problems (you'll have to look the address up in the Apple app store for help with the iPhone - or try posting a question at iMore forums, out iPhone forum.
    11-03-2018 11:29 AM

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