Why doesn't my computer detect my Samsung Galaxy J320FN?

[Android Central Question]

Hi everyone,

So I'd like to see and organize my phone's files through my computer but when I plug my usb cable, it only charges the phone, not even another change on my phone or computer.

I tried to use Kies even though it's a solution a don't wanna use but doesn't work.
I tried to update my drivers too but doesn't work neither.

Thanks for your attention.

 

[Thacy]

Here is a list of solutions: [link redacted by Mod]

 

[B. Diddy]

Welcome to Android Central! When you connect via USB, swipe down the notification panel -- do you see the USB icon there? If so, tap it and select MTP. Now open Windows Explorer and open the phone as it shows up in the device list. You should be able to explore the phone's storage now.

If you don't see the icon, then try a different USB cables, because some cables are only intended for charging, and others may simply fail or be defective.