1. Android Central Question's Avatar
    Hi everyone,

    So I'd like to see and organize my phone's files through my computer but when I plug my usb cable, it only charges the phone, not even another change on my phone or computer.

    I tried to use Kies even though it's a solution a don't wanna use but doesn't work.
    I tried to update my drivers too but doesn't work neither.

    Thanks for your attention.
    11-08-2018 04:27 PM
  2. Thacy's Avatar
    11-09-2018 03:11 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel -- do you see the USB icon there? If so, tap it and select MTP. Now open Windows Explorer and open the phone as it shows up in the device list. You should be able to explore the phone's storage now.

    If you don't see the icon, then try a different USB cables, because some cables are only intended for charging, and others may simply fail or be defective.
    11-09-2018 08:14 PM

Similar Threads

  1. I answer a call, hear nothing, and caller hears ringing -- Samsung Galaxy S7
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-24-2018, 09:15 AM
  2. There is a folder in my photo gallery that won't delete can anyone help?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-09-2018, 08:16 PM
  3. Pop up ads on Samsung S7 edge messages app
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-09-2018, 08:15 PM
  4. Samsung Galaxy Watch I feel we need more apps
    By Android Central Question in forum Samsung Galaxy Watch
    Replies: 2
    Last Post: 11-08-2018, 09:59 PM
LINK TO POST COPIED TO CLIPBOARD