VM not recognizing keys dialed

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Android Central Question

I have Cricket/AT&T sim in my Samsung, bought a new Samsung that is an unlocked Verizon phone. Only issue is when calling my VM doesn't recognize the keypad at all. I tried the dial tone trick but that didn't work. Any ideas?
 

B. Diddy

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Welcome to Android Central! Open the Phone app, tap Menu>Settings>Call Settings>Voicemail, and make sure your voicemail inbox from Cricket is correctly set up.
 

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