11-16-2018 09:06 PM
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  1. lichild's Avatar
    lichild
    I received a system upgrade today and after update I the phone is restarted. I was using shouxin input before this update and it keeps telling me the input keeps stopping and I couldn't type my password to unlock the phone. I guess the input is too old and it won't work for the new system but the original keyboard didn't show up neither. What should I do?
    11-16-2018 02:49 AM
  2. Snjesko's Avatar
    Snjesko
    Unfortunately, you will have to Hard Reset your phone, which will delete all your data. I'm afraid there is no other way, sorry
    11-16-2018 04:30 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! You could try connecting a basic USB keyboard via OTG cable and enter the password that way.
    11-16-2018 09:06 PM
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