Backup issue

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Android Central Question

I'm having a problem when backuping my messages to google drive, never ends stay always at 99%. Doesn't matter if I'm using Wi-fi or data, this is happening since last week, 19. I created a new account on google an the backup occours normally, but my old account stay at 99% for hours. And when beggins, the backup always get bigger. Someone has a clue why this is happening?
Sorry for the bad english and thank you
 
Welcome to Android Central! What are you using to back up your messages? Are you talking about SMS, or some other messaging platform?
 

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