Backup issue

[Android Central Question]

I'm having a problem when backuping my messages to google drive, never ends stay always at 99%. Doesn't matter if I'm using Wi-fi or data, this is happening since last week, 19. I created a new account on google an the backup occours normally, but my old account stay at 99% for hours. And when beggins, the backup always get bigger. Someone has a clue why this is happening?
Sorry for the bad english and thank you

 

[B. Diddy]

Welcome to Android Central! What are you using to back up your messages? Are you talking about SMS, or some other messaging platform?